Policies & Privacy
We care for your privacy as much as we care for your skin
Your privacy and trust are very important to us. At Nour Clinic, we handle all personal and medical information with the highest level of confidentiality.
Any details you share with us, including your contact information and treatment history, are stored securely and used only to provide safe and personalized care. We follow strict internal policies to ensure that your information is never shared with outside parties without your consent.
When you visit our clinic or contact us through phone or WhatsApp, we handle your information responsibly and in line with UAE privacy regulations.
If any of your personal details change, please let our team know so we can keep your records accurate and up to date.
Your comfort and trust remain at the heart of everything we do at Nour Clinic.
Booking Policy
At Nour Clinic, we value your time and are committed to providing a smooth and enjoyable experience for every client. To help us accommodate appointments fairly, please book in advance through our official channels by phone or WhatsApp.
You will receive confirmation once your appointment is secured. We also send an SMS reminder the day before your visit. Please arrive on time to make the most of your session. If you are running late, let us know as soon as possible so we can adjust your schedule when possible.
Our team is always here to help if you need to change or update your booking.
Cancellation Policy
At Nour Clinic, we understand that schedules can change unexpectedly. If you need to cancel or reschedule your appointment, please let us know at least 24 hours in advance so we can make the necessary adjustments for the day. Cancellations made with less than 24 hours’ notice or missed appointments may affect future booking priority. We appreciate your understanding and cooperation. If your change is due to an emergency, please inform our team and we will do our best to accommodate you. Our goal is to make every visit at Nour Clinic smooth, flexible, and convenient for you.
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